Giving money on charity websites is 7% harder than spending money on e-commerce sites. Donating physical items is even harder. For non-profit websites, social media is secondary; the top priority is to write clearer content.
[Jakob Nielsen Alertbox] Non-Profit Organization Websites
February 16, 2011
Thoughts donation, internet, Nielsen, non-profit, usability Leave a comment
[Jakob Nielsen Alertbox] Photos as Web Content
November 1, 2010
Thoughts image, internet, Nielsen, picture, usability Leave a comment

